Shop Policies


Last updated on Jun 8, 2018

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated processing times
North America: 3-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Most Items are made on demand. I'll do my best to meet these shipping estimates.  If you have any questions about your order please contact us at digandbark@gmail.com.  Please give us at least 24 hours to respond

Payment options

Secure options
       
DigandBark keeps your payment information secure. DigandBark shops never receive your credit card information.

Returns & exchanges

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.